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Frequently asked questions and answers about returns and warranty

Frequently Asked Questions: Returns and Exchanges

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How can I return a product?

To return a product, you must access your order log, you can do it by clicking here. Once inside you select the order you want to return and at the bottom you have a contact form, you must tell us the reason for the return and which products you want to return.

Remember that returns are subject to the return policy.

Where is my order?

Once your order has been shipped you can track your order in the order details, you can view your order list by clicking here.

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